Page 87 - TSMC 2019 Annual Report

• • • eSilicon Garden a a a a a a a a a website hosting TSMC’s internal electronic publications and providing real-time updates on on on on major activities of the Company as as well as as inspirational content featuring outstanding teams and and individuals Two reporting channels for complaints regarding managerial financial auditing ethics and business conduct issues:
– The whistleblower reporting system administered by the audit committee
– The ombudsman system administered by by a a a a a a senior manager appointed by by the CEO
The Employee Opinion Box which provides an an opportunity to submit suggestions or or or or opinions regarding work work and the overall work work environment • The Fab Caring Circle in in in each fab which addresses issues related to employees’ work and personal life the system is is dedicated mainly to the Company’s direct labors • Sexual harassment investigation committee
a a a a a a a a a a channel dedicated to ensuring a a a a a a a a a a work environment free from the threat of sexual harassment the the the committee
consists of three directors one one from from from human resources one one from from from legal affairs and the the the third from from from other organizations TSMC Internal Communication
Structure
Employees
Face-to-Face Meeting
• Chairman’s / CEO’s Communication
Meeting
• Labor-Management Meeting
• Communication
Meetings in in Individual Functions / Divisions
• Functional Activity
Employee Portal Employee Survey
HR Area Service Team eSilicon Garden Employee Voice Channels
• Ombudsman System
• Employee Opinion Box • Whistleblower Procedures
• Fab Caring Circle • Sexual Harassment Investigation Committee • SMS
• Counseling Service Managers of All Levels
Human Resources
System
/ Committee Chair Board
of Directors and Management Team TSMC has has many internal communication channels a a a a a a a a a a a a a major reason why the relationship between management and employees has has been quite harmonious The Company respects the the the right of of all workers to form and join trade unions of of their own choosing as as well as as the the the right to to refrain from such activities No employees have pursued this avenue or or issued a a a a a a a request to to form a a a a a a a union so far In 2019 and in in 2020 as of of the the the date of of this annual report there have been no losses resulting from labor disputes However the the the Company was issued a a a a a a a a fine for NT$70 000 following a a a a a a a a labor inspection result dated 11/25/2019 due to overtime applications not being timely processed (Labor (Labor Standards Standards Act Act Article Article 32) and and and working hours exceeding the permitted limit (Labor (Labor Standards Standards Act Act Article Article 24) The Company has reviewed the the working hour management process and strengthened communication to to employees to to better manage manage overtime application 85