Page 88 - TSMC 2019 Annual Report

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Employee Benefit Programs
• Convenient onsite services and amenities: cafeterias laundry services convenience stores bakery juice bar coffee shop travel agent and bank services as as as well as as as commuting assistance are available to employees in the fabs • Comprehensive health management services including programs for weight control in-fab clinic and dentist services smoking cessation massage cancer screening and blood donation as as well as mental and health health seminars to raise personal health health awareness Other programs include post health-exam follow-
up activities prevention of cerebrovascular disease ergonomic hazards management and and maternal care and and protection Employee assistance programs include five free annual counseling hours for mental health and financial/legal issues • Diverse employee welfare programs: in in in 2019 including 63 hobby clubs organized by by employee 42 presentations covering various topics 10 art events sports day and family day In addition marriage bonuses condolence allowances emergency subsidies and holiday bonuses are also available to address employees’ needs • Excellent sports and leisure space: a a a a a variety of workout facilities available to improve employee wellness Also discounted price to to various events are made available to to both employees and their families to enhance the the sense of identity • Safe and convenient preschool service: childcare service service to fulfill employees’ need of child care in in in four fabs in in in Hsinchu Taichung and Tainan Diverse Employee Recognition
TSMC sponsors various internal award programs to recognize employees for outstanding achievements both individual and at a a a a a a a a team level With these award programs TSMC aims to encourage continued employee development which also enhances the Company’s competitive advantage The award programs include:
• TSMC Academy: recognizes outstanding scientists and and engineers whose individual technical capabilities have made significant contributions • TSMC Excellent Labor Award: recognizes technicians whose outstanding performances have made significant contributions • Total Quality Excellence at each fab: recognizes employees’ continuous efforts in in in creating value • Service Award: recognition and appreciation of senior
employees and and their long-term commitment and and dedication • Excellent Instructor Award: praises the outstanding performance and contribution of internal instructors in in in in in training
courses for employees • Function-wide awards dedicated to innovation such as the Idea
Forum and TQE awards which recognize employee initiative and continuous implementation of innovative practices Apart from corporate-wide awards TSMC encourages employees to participate in external talent activities and competitions In 2019 distinguished TSMC employees continued to be recognized through a a a a a a host of of awards such as the Model Labor Award of of each Science Park and and national awards including the Outstanding Engineer Engineer Award Award the the Excellent Young Engineers Award Award and the the National Manager Excellence Award 5 5 5 5 7
Retention
Overall employee satisfaction with the Company was measured in in the biennial TSMC core values survey last taken in in 2018 In this survey 98% of participants said they were willing to commit fully in their work to make TSMC an an even more successful company while 96% concurred with the the statement that they are willing to to to contribute their talents to to to TSMC and grow together with the the the Company for the next five years In 2019 the Company recorded a a a a a a manageable turnover rate of 4 9% Although a a a a bit lower than a a a a healthy outflow often defined as 5% to 10% the Company is still in in continuous growth mode resulting in in in in 5 000 new staff hired in in in in 2019 accounting for 9 9 9 9% of all employees and helping the organization stay energized 5 5 5 5 8 Retirement Policy
TSMC’s retirement policy is set according to the labor standard laws and labor pension practices of various respective regions Thanks to the Company’s sound financial condition it it is able to ensure solid pension contributions and payments which encourages employees to make long-term career plans and further deepens their commitment to TSMC 5 6
Material Contracts
TSMC is not currently party to any material contract other than contracts entered into in in in in the ordinary course of its business The Company’s “Significant Contingent Liabilities and Unrecognized Commitments” are disclosed in Annual Report section (II) Financial Statements pages 72-73