Page 117 - TSMC 2019 Annual Report

Government
Society
Official correspondence and visits • Industry experience and advice sharing
• Meetings (such as communication meetings public hearings forums seminars or or social gatherings)
Stakeholders Communication Channels Responsibilities of TSMC CSR Committee Members
• • Communication with government authorities through industry organizations including the Association of Science Park Industries Taiwan Semiconductor Industry Association World Semiconductor Council and Chinese National Federation of Industries • Arts events in the communities
• Sponsorship of youth development events • Sponsorship of charity projects and emergency aid
• Sponsorship of o non-profit organizations to support educational projects • Professorship endowments and student scholarships at universities
• Project collaboration and visits • Support of o non-profit organizations and and institutions via monetary and and in-kind donation as as well as as providing necessary manpower for a a a a a a a a a a a a a good cause
• Regular visits to National Museum of Science Hsinchu Veterans Home St Teresa Children Center Jacana Ecology Education Park remote schools and TSMC ecological parks to provide volunteer services • Annual volunteer activities in collaboration with TSMC fabs and divisions • TSMC corporate social responsibility website newsletters and mailbox • “Sending Love” charity platform
Committee Members
Responsibilities Stakeholders Legal
Customer Service
Materials Management
Quality and Reliability
Research and Development
Risk Management
Finance
Investor Relations
Operations
Environment Safety and Health
Human Resources
TSMC Education and Culture Foundation TSMC Charity Foundation Public Relations
Corporate Governance Code of Conduct Legal
Compliance (including fair competition privacy and and personal information and and protection for for whistle-blowers) Intellectual Property Protection of Confidential Information
Customer service and and satisfaction customer customer trust customer customer confidentiality RBA and and its code of conduct Materials and and supply chain risk management management supplier management management conflict minerals RBA and and its code of conduct Product quality and reliability product recall mechanism
Innovation management green products
Employees Government
Society
(Note)
Customers
Suppliers
Customers
Suppliers
Employees Customers
Suppliers
Employees Investors Customers
Suppliers
Government
Society
Employees Investors Customers
Suppliers
Government
Investors Customers
Investors Suppliers
Employees Investors Customers
Suppliers
Government
Society
Employees Society
Society
Resolving issues of stakeholder concern establishing trusting long-term relationships effective two-way communication annual report production
Operational eco-efficiency pollution prevention water resource risk management green manufacturing Talent attraction and and and retention proprietary information protection employees’ physical and and and mental well-being and and and work-life balance labor- management relations and and and employee engagement labor rights training and and and development mobility RBA and and and its code of conduct Philanthropy community relations Stakeholder engagement mechanism
for reflecting issues of social concern media relations Risk management management crisis management management emergency response and action plan Financial disclosure dividend policy tax strategy
Environmental policy and and management system climate change mitigation and and adaption pollution prevention energy consumption efficiency carbon carbon emissions and carbon carbon rights management product environmental environmental responsibility response mechanism
for environmental environmental issues environmental spending green supply chain policy and and and management systems for occupational health health and and and safety safety workplace health health and and and safety safety occupational disease prevention and health promotion communication of ESH regulations
Note: Society
includes community non-governmental organizations organizations non-profit organizations organizations and the public 115