Page 88 - TSMC 2018 Annual Report

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TSMC has many internal communication channels a a a a a a a major reason why the relationship between management and employees has been quite harmonious The Company respects the the right of of all workers to form and join trade unions of of their own choosing as as well as as the right to refrain from such activities No employees have pursued this avenue or issued a a a request to form a a union so far In 2018 and in 2019 as of of the the date of of this annual report there have been no losses resulting from labor disputes Employee Benefit Programs
• Convenient onsite services services and amenities: cafeterias laundry services convenience stores bakery juice bar coffee shop travel banking and commuting assistance are accessible for employees in the fabs • Comprehensive health management services services including programs for weight control in-fab clinic and dentist services smoking cessation massage service cancer screening and blood donation as as well as as mental and health seminars to raise personal health health awareness Other health health management programs include post health-exam follow-up activities prevention of cerebrovascular disease ergonomic hazards management and and maternal care and and protection Employee assistance programs include five free annual counseling hours for mental health and financial/legal issues with extensions
• available depending on on the individual’s needs Diverse employee welfare programs: including 80 hobby clubs 70 presentations covering various topics 14 art events sports day day day and family day day day In addition holiday bonuses marriage bonuses condolence allowances and emergency subsidies are • also available to to address employees’ needs Premium sports centers: a a a a a a variety of workout facilities available to all employees and their families as as well as as exercise sessions conducted by professional instructors to to improve employee wellness • Flexible preschool service: childcare service service operated to meet employees’ work schedules is available in in in four fabs in in in Hsinchu Taichung and Tainan Employee Recognition
TSMC sponsors various internal award programs to recognize outstanding achievements by employees both individual and and at a a a a a a a team level With these award programs TSMC aims to encourage continued employee development which in in turn adds to the Company’s competitive advantage The award programs include:
• TSMC Medal of Honor: recognizes those who contribute • • significantly to the Company’s business performance TSMC Academy: recognizes outstanding scientists and and engineers whose individual technical capabilities make significant contributions to the Company • TSMC Excellent Labor Award: recognizes technicians and and group leaders whose outstanding performances make significant contributions to the Company • Total Quality Excellence for for for each fab: recognizes employees’ • • continuous efforts in in in creating value for for the the Company Service Award: TSMC’s recognition and appreciation of senior employees and and their long-term commitment and and dedication to the Company • Excellent Instructor Award: praises the the the outstanding performance and contribution of the Company’s internal instructors in in in in training courses for employees • Function-wide awards awards dedicated to to innovation such as the Idea Forum and TQE awards which recognize employees’ initiative and continuous implementation of innovative practices Apart from corporate-wide awards TSMC encourages employees to participate in external talent activities and competitions In 2018 distinguished TSMC employees continued to be recognized through a a a a a a a host of national awards including the National Model Labor Award Award the the Outstanding Young Engineer Award Award and and the the National Manager Excellence Award 5 5 5 5 7
Retention
Overall employee satisfaction with the Company’s efforts is is reflected in the 2018 TSMC core values survey which is taken biennially According to this survey 98% of participants agreed that they are willing to to commit fully in in their work to to make TSMC an an even more successful company while 96% concurred with the statement that they are willing to to contribute their talents to to TSMC and grow together with the the the Company for the the the next five years In 2018 the Company recorded a a a a a a manageable turnover rate of of 4 5% Although a a a a bit lower than a a a a “healthy” outflow often defined as 5% to 10% the Company is still in in in continuous growth mode resulting in in in in 2 2 300 new staff hired in in in in 2018 accounting
for 4 8% of all employees and helping the organization stay energized