Page 53 - TSMC 2018 Annual Report

Reporting Channels
TSMC provides multiple channels for reporting business conduct concerns to ensure that our conduct meets relevant legal requirements and and the the highest ethical standards under the the Ethics Code For more details about the reporting channels please refer to “3 5 5 Code of of Ethics and Business Conduct” on on page 46-50 of of this Annual Report Major Accomplishments
In 2018 TSMC achieved several major accomplishments in regulatory compliance:
• Public Promotion Activities: In addition to to to fulfilling our obligations on on regulatory compliance matters TSMC exercised its civic duties as a a a a responsible corporate citizen by advising the local government on law and policy reform including urging the Government to amend certain outdated laws and regulations which we we believe were inconsistent with global practice to improve Taiwan’s investment environment and economic development In 2018 TSMC continued to advocate the importance of intellectual property protection and attended relevant events In addition TSMC advised the government agencies on the amendment of several laws like the the Company Law the the Securities and and Exchange Act and and environmental protection-related laws • Internal Training: In In 2018 TSMC offered a a a a a a a a wide range
of of training courses covering topics of of Anti-Corruption Antitrust Anti-harassment Insider Trading Export Control Management PIP and Personal Data Protection among others These courses were all developed and conducted by internal and and external experts and and legal professionals In order to ensure that all TSMC employees understand and and comply with relevant requirements TSMC actively promoted compliance through various channels in in in 2018 including: (1) providing an an annual compulsory online course covering various important regulatory compliance topics – a a a a a a total of about 30 000 employees completed this training course (2) focusing on on on the the technical personnel of the the production lines
in in in Taiwan’s fabs through communication meetings and multiple communication methods to promote the anti-corruption guidelines
of of TSMC – a a a total of of more than 8 500 employees participated (3) in in in in response to the international interest in in in in the protection of personal data providing three face-to-face training courses courses updated online courses courses posters e-mail
and other publicity activities to strengthen the the the awareness of relevant departments on this topic – a a a a a total of more than 1 900 employees completed the updated online course • Export Compliance: TSMC’s export management system (EMS) and policy have been in place for a a a a a number of years and are continuously maintained to ensure compliance with all applicable regulations covering the export of information technologies products materials and equipment Our EMS was certified in September 2012 by the Bureau of Foreign Trade the Taiwan regulator as a a a a a a a a qualified ICP (Internal Compliance
Program) exporter In 2018 TSMC successfully extended the validity period of its ICP certificate to to October 2021 and and was awarded in in September for its outstanding international business business export/import business business record
in 2017 from the Bureau of Foreign Trade In addition TSMC implements “No ECCN No No Shipment” control and customers are required to to provide end use and export control classification number (ECCN) of their products among other required information for for for TSMC to apply for for for applicable export licenses To further enhance relevant employees’ awareness on on the export control requirements incurred by technology transfers in 2018 we provided several face-to-face communication sessions to approximately 160 employees in • relevant functions Supplier Management: In 2018 TSMC TSMC held two TSMC TSMC Responsible Supply Chain Forums for Taiwanese and overseas suppliers with a a a a business location in in in Taiwan During the meetings practical experiences were shared and exchanged on various important issues such as ethics code labor rights environmental protection and occupational safety with a a a a a a a total of 313 suppliers participating • Conflict-Free Supply Chain: As a a a a a a a a a recognized global leader in in in in the hi-tech supply chain we acknowledge our corporate social responsibility to to strive to to procure conflict-free minerals in in an effort to recognize humanitarian and ethical social principles that protect the dignity of all persons Meanwhile we have implemented a a a a a a series of compliance safeguards in accordance with industry leading practices In 2018 TSMC has made continued progress to ensure a a conflict-free supply chain and our conflict-free minerals compliance program has also been highly ranked by several independent third party rating agencies • Personal Data Protection: Because of of of the the importance of of of personal data protection TSMC established the Rules of Privacy and Personal Data Protection to specify personal data can only be be processed for legitimate purposes and describe the guidelines
of personal data processing TSMC also provides a a a a a Privacy and Cookies Policy online for its websites In addition a a a a a a personal data protection taskforce composed of Legal Human Resources and IT divisions was established to assist in the the implementation of and monitoring compliance with the the rules Relevant divisions (such as Human Resources) may also designate more detailed requirements for their business needs See above for the internal training and promotion activities on on personal data protection in 2018 51